Position: Head Door Supervisor
Hourly Rate: £18.50 - £20.50 (rate inclusive of holiday pay)
Schedule: Full time shift pattern available
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking After Our Team", "Giving Something Back" and striving to be "Be Great Today, Better Tomorrow".
We are looking for a new Head Door Supervisor who champions our values to join our team Keeping People Safe in Manchester.
As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.
Requirements:
- SIA Door Supervision Licence.
- 3 years of experience as a Head Door Supervisor.
- Excellent local knowledge.
Your main duties will include:
- Maintaining a safe and positive experience for all guests during their time on site.
- Be responsible for all security personnel, manage operations and working within security plans and venue expectations.
- Support and advise on security plans, risk assessments and incident reports.
- Ensure correct incident, searching and patrol reporting from all members of the security team.
- Carrying out briefs and debriefs.
- Monitoring targets throughout shifts.
- Identifying training needs.
- Liaise with venue management on personnel positions and scheduling of the team.
- Ensure venue policies are being implemented by security personnel
- Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues.
- Build and maintain good relationships with local authorities and emergency services.
About You:
You are a motivated, confident, and effective individual. You will...
- Take pride in a smart appearance with impeccable personal presentation.
- Have excellent interpersonal skills.
- Have excellent communication skills.
- Have excellent customer service skills.
- Have excellent leadership skills.
- Demonstrate the ability to deal with different situations.
- Show maturity and reasoned decision making.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.