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London
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Door Supervisor, Festivals
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£13.45 - £21.63
Front Line (Security and Stewarding)

About The Role

 Schedule: Various shift patterns available over the summer

Contract Type: Fixed-term until 30/09/2026

 Hourly Rate:  £13.45 (Entry Level) - £21.63 (depending on role & location) 

 FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07% 

 Interviews & Meet Your Manager session location: London (W1S 2QN)

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking After Our Team", "Giving Something Back" and striving to "Be Great Today, Better tomorrow".

We're now recruiting Festival Security Officers to join our team for Summer 2026. This is your chance to be a part of unforgettable events while playing a vital role in Keeping People Safe. 

You'll be working at major festivals including Bournemouth 7's, Beat Herder, Truck, Kendal Calling, Boardmasters and Shambala.
 
What You'll Be Doing
 
  • Controlling access points and site perimeter patrolling.
  • Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour/suitability is not in line with event house rules/policies.
  • Crowd management – foot traffic direction, escorting and ejecting guests – temporarily detaining guests prior to police handover, maintaining order, subdue anti-social behaviour, ensuring crowd safety plans are adhered to, apprehending guests/staff suspected of committing a crime.
  • Deliver approachable customer service and support.
  • Monitor and report any suspicious behaviour/take appropriate action.
  • Egress control.
  • Reporting and recording details of irregularities, incidents, searches and patrols.
  • Protection of assets and prevention of losses.

What We're Looking For

 Essential:

  • SIA Door Supervision Licence.

Skills & Experience:

  • Great customer service skills.
  • Good understanding of security risks and threats present at events and festivals.
  • Confidence working in busy, high-energy environments.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Ability to confidently de-escalate and resolve difficult conflict situations.
  • Keen eye for detail and the ability to stay vigilant to security risks.
Additional Requirements:
 
  • Happy camping and able to provide the essential camping equipment.
  • Comfortable working outdoors in all weather conditions.
You will be subject to security screening in accordance to BS7858:2019.

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience. We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team as our biggest asset is our people. We are an innovative business always aiming to raise the standards.

We have been recognised and awarded for our employee engagement and support.

Just a few of the ways we support our team:

  • Instant access to wages: you can draw on up to 50% of earnt salary before payday
  • Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
  • Discounts in high street retailers, gyms, and more
  • Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
  • Varied deployments across multiple industry sectors
  • ACS Accredited
  • MIND Employer
  • Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

  

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