Learning & Engagement Officer

• Liaise with our Learning & Development Manager and the FGH Training team to co-ordinate and organise learning activities.
• Liaise with various Heads of Departments and line managers to understand training requirements.
• Track and drive employee CPD with regular learner meetings and initiatives to meet completion targets.
• Identify and run training engagement campaigns with the front line team.
• Maintain a skills gap analysis.
• Draft briefs for FGH Training to create and deliver training for the wider Group.
• Monitor the effectiveness of initiatives through feedback and evaluation and preparing reports.
• Source and manage external training providers.
• Identify and secure apprenticeship funding opportunities.
• Occasionally create and develop learning materials or interactive content.
• Occasionally support FGH Training with invigilation, learner support and administration.
• Occasionally support with succession planning and organisational design projects.
• Occasionally support with other employee engagement initiatives.

• Love training and the idea of continuous development and improvement.
• Have a clear passion for Keeping People Safe and an immediate affinity to our values.
• Have excellent interpersonal skills.
• Have excellent verbal and written communication skills.
• Have exceptional and speedy Microsoft and general software skills, particularly Excel, PowerPoint and Word.
• Take pride in organisation, "clean data" and smart administration.
• Experience or qualifications in Learning and Development, HR or Internal Communications would be great, but is not essential.
• An understanding of the security and stewarding industry and its qualifications would be great, but is not essential.

About FGH Group

We were founded as FGH Security in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission was and still is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the organisation.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

• 10% CPD budget.
• Instant access to wages: you can draw on up to 50% of earnt salary before payday.
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
• Discounts in high street retailers, gyms, and more.
• Access to financial guidance.
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent.
• Varied deployments across multiple industry sectors.
• ACS Accredited.
• MIND Employer.
• Real Living Wage Employer.

FGH Group is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.