Security Contract Manager - London

Position: Security Contract Manager

Package: £39,456.36 Per Annum, Company Vehicle

Location: London

Hours: 48 hours over 5 days a week, based around office hours with some evening, weekend and occasional night working

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking After Our Team", "Giving Something Back" and striving to be "Be Great Today, Better tomorrow".

We are looking for someone who passionately champions our values, to join our team as a Contract Manager.

Mission:

To work across a major national security guarding contract, acting as the direct line manager for up to 5 security supervisors and 30 security officers.

You will ensure our customer receives a professional, compliant, and market-leading security service.

Main Duties:

· Supporting in the recruitment and selection of new security officers.

· Training new team members.

· Continuous proactive approach to safety.

· Must be able to quickly respond professionally to incidents, including a comprehensive report for leadership teams.

· Identification and retention of talent within your team.

· Taking a proactive role in developing individuals and driving improvements and change.

· Ensure effective service delivery and continuous improvement across your area of responsibility.

· Write and maintain site-specific assignment instructions for your security team.

· Maintaining and reporting on agreed key performance indicators.

· Roster design and scheduling, including absence management and holiday planning, arranging, or providing emergency cover.

· Site visits to team members including welfare and compliance checks.

· Uniform order, management, and standards checks.

· Performance appraisals of supervisory team members and officers, when required.

· Display a positive and supportive leadership approach to motivate and develop your team.

· Adopt a problem-solving approach to security, crime prevention and all team issues.

· Being the primary point of contact for front line team members to resolve issues.

· Ability to build, maintain and strengthen relationships with a variety of stakeholders including British Transport Police.

Additional Requirements:

· You will be expected to work some weekends and evenings.

· You will be expected to travel between sites and support other areas during leave periods as the role requires.

· You be required to be on call for emergencies once every three weeks.

About You:

The skills, knowledge, qualifications, and experience listed here are requirements of the role and are assessed at different stages throughout the recruitment and selection process.

· Communication: Clear written and verbal communication skills. The ability to listen, to follow and understand instructions.

· Writing skills: The ability to write comprehensively, persuasively and to articulate others’ knowledge in written form.

· Leadership: Demonstrate an effective leadership style to motivate and get the best out of your team. Understand the difference between transactional and transformational leadership styles and when to use each one effectively.

· Thinking style: A logical and rational approach to resolving problems and making decisions. Good use of initiative, creativity, and intuition. Flexible and adaptable in style. Displaying drive and motivation. Evidence of desire to learn and succeed.

· IT skills: Comfortable working with technology and able to learn new software quickly. Proficient in MS Office.

· Working with others: Demonstrates strong team focus, open to imparting skills and knowledge for the development of the team. Has a welcoming and approachable style. Able to build positive working relationships with managers, team members, external visitors, and clients. Keeps relevant people informed as appropriate.

· Wellbeing and values: Lives the FGH values of Looking After Our Team, Give Something Back and Be Great Today, Better Tomorrow.

· Time management: Organising skills – being able to plan, meet deadlines, conduct tasks in a structured and logical way factoring in the unexpected. Ability to work unsupervised.

· Other duties: Team members may be asked to undertake other reasonable duties assigned by senior managers including working on other units and other sites.

Qualifications:

· Driving Licence: You will also be expected to travel between sites and support other areas during leave periods as the role requires.

· SIA Door Supervision Licence.

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits and Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in high street retailers, gyms, and more
• Access to financial guidance
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
• Varied deployments across multiple industry sectors
• ACS Accredited
• MIND Employer
• Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.